Showing results for 
Search instead for 
Did you mean: 

No cellular connection after port

Posts: 1
Registered: ‎09-11-2018

No cellular connection after port

Having checked this forum before posting I'm yet another customer who isn't getting a connection after porting my number. Would be great to be able to speak to someone in customer service but alas I'm not able to do that as I have no connection to cellular ah all! Anyone on Plusnet please help out. These sorts of problems should not happen when you're just joining and all your marketing is telling me how easy everything is supposed to be when clearly it's not. My APN SETTINGS are just right FYI.
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: No cellular connection after port

Hi @djamorpheus, sorry to hear about the issues you are having there. So I can investigate further, could you PM me your full address with postcode, acct ref if you have it, plusnet mobile number and full name. - Maddy