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No Voicemail Alerts

Posts: 2
Registered: ‎29-09-2022

No Voicemail Alerts

On My Iphone 6S  plus when I was with Virgin I used to get an alert   Maybe text ? that i had a voicemail and a little number 1 or 2 etc would appear next to te voicemail icon so i easily saw a voicemail notification  since the move to plusnet i have no voicemail  notifications  how do i get / restore these ? 

Plusnet Help Team
Plusnet Help Team
Posts: 16,795
Thanks: 858
Fixes: 217
Registered: ‎27-04-2007

Re: No Voicemail Alerts

Hi boyderoo, I helped someone with the same query recently and we sorted it by updating their phone's contact for voicemail to 555. I'd check that and see how you go on.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team