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No Service

FIXED
TFC1964
Newbie
Posts: 2
Thanks: 1
Registered: ‎02-08-2021

No Service

Can somebody at PlusNet (or anyone) please tell me why my mobile states No Service, and has been on and off like this since 28th July.

2 REPLIES 2
RichardB
Seasoned Champion
Posts: 1,039
Thanks: 385
Fixes: 39
Registered: ‎19-11-2008

Re: No Service

Fix
Hi @TFC1964
Is the lack of service in one locality?
If so, the lack of service might be due to an issue with a cell base station near your location.
As Plusnet mobile uses the EE network, what does the EE starys checker report?
https://coverage.ee.co.uk/coverage/ee
Regards
Richard
TFC1964
Newbie
Posts: 2
Thanks: 1
Registered: ‎02-08-2021

Re: No Service

Many thanks for your suggestion. After checking there was a fault with the EE network in our locality, which has since been resolved and I now have Service back.

Thanks for your help.