Mobile kept coming up with No Plusnet Service yesterday. problem was intermittent so when service was available I phoned 500 to talk to customer services to see what it could be. After 20 minutes on hold I gave up. Service seems to be OK today.
Thanks for taking the time out to get in touch with us, It's much appreciated.
I'm sorry to hear you were on hold for a while. Sometimes we experience a high volume of calls, and when this happens, we work hard to answer all queries as quickly as possible.
If you ever need to get back in touch with us again, you can always get in touch by other contact methods such as Social Media (Facebook and Twitter), Live Chat, E-mailing into us at email@example.com or alternatively, drop one of the 'online' staff here a Private Message and we'll certainly pick it up. You can find the status of our activity by clicking on our name, looking at our profile, and seeing the 'online' or 'offline' tab on the right hand side. The mobile staff that you can contact are: