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No Data

laurence3
Newbie
Posts: 1
Registered: ‎14-12-2020

No Data

‎14-12-2020 10:30 AM

I ordered a Plus Net sim and ported my old number over from EE to the new sim.

Put the new sim in my phone and whilst I can make phone calls and send / receive txts I have no data connection.

My 3G/4G symbol is visible but greyed out. I've tried my sim in two phones, one of which is brand new, and neither have a data connection.

Tried updating my APN too but hasn't made a difference.

Any suggestions?

 

 

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Shep41
Seasoned Pro
Posts: 466
Thanks: 178
Fixes: 6
Registered: ‎31-05-2017

Re: No Data

‎18-01-2021 4:36 AM

I had the same issue when porting my number to plusnet mobile. It took about 6 weeks to get it sorted.
Good luck and keep us informed
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