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No Data, No Service, French Voice mail

RobGriffiths
Hooked
Posts: 6
Thanks: 3
Registered: 10-01-2017

No Data, No Service, French Voice mail

I provided Plusnet with my PAC code yesterday morning. The number i was porting went dead on GiffGaff at about 10.00 am today. The ported number appeared to be live on plusnet at about 2.00pm. Since then the phone has fluctuated from 4 bars to No Service all day.

 

I have no data, can't access APN settings. Phone shows a 3G connection although I'm in a 4G area.

 

Calling voice mail I'm asked in French to enter my PIN number.

 

Customer service rep I spoke to didn't seem to have a clue what was happening.

 

I asked him about Conditional Call Forwarding (so I could use HulloMail) and was told that Plusnet doesn't support it ... WHATHuh If GiffGaff can support it why can't Plusnet?

 

Plusnet have made a real hash launching this mobile service - very tempted to vote with my feet!

2 REPLIES
brightonbelle
Dabbler
Posts: 21
Thanks: 8
Fixes: 1
Registered: 02-12-2016

Re: No Data, No Service, French Voice mail

My voicemail was in French the day I ported. It sorted itself out later that day. You may find everything's OK tomorrow morning.

RobGriffiths
Hooked
Posts: 6
Thanks: 3
Registered: 10-01-2017

Re: No Data, No Service, French Voice mail

Thanks for the reassurance. Ports aren't usually this fraught!

 

In addition to the train, and yourself (obvs), there used to be a wonderful, tiny restaurant in Brighton in the 90s called the 'Brighton Belle'. Moules marinière to die for ... the secret was a dash of Thai fish sauce and a teaspoon of sugar.