No Data Connection - iphone 11
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- No Data Connection - iphone 11
No Data Connection - iphone 11
12-01-2022 8:58 PM
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Hi - I recently moved 5 SIMs to PlusNet. All iphones but differing models.
Two of the phones do not get any data. The other 3 work OK. Phoned PlusNet and went through
1) Settings/reset/reset network settings
2) settings /mobile data/network selection - switched automatic off selected other provider - restart phone
None of above worked so was sent new SIM. New SIM arrived for one of the failing handsets today but still no data
Seems numerous posts around this issue but no fixes seem to work for me.
The two SIMs not working are for two of my sons so as you can imagine this is 'shocking'
Any help welcomed.
Re: No Data Connection - iphone 11
12-01-2022 9:15 PM
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Not sure if it will work but try the following:
- To check for new carrier settings update on your iPhone 11, go to Settings-> General-> About menu. Stay on this menu for a few seconds and wait for the update message to appear. If a new carrier update is up for grabs, then it will be indicated on the message prompt. Otherwise, you won’t see any message prompt at all.
Re: No Data Connection - iphone 11
13-01-2022 2:12 PM
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Hi - tried your suggestion - there was no message regarding message carrier
Any other suggestions welcomed?
Re: No Data Connection - iphone 11
15-01-2022 8:52 AM - edited 15-01-2022 8:53 AM
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Thanks for moving your mobiles to us @skelly99
I’m sorry to see two of them can’t get data.
Have you tried one of the SIMs which doesn’t work, in a phone that you know works with a Plusnet SIM?
Re: No Data Connection - iphone 11
15-01-2022 11:24 AM
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Re: No Data Connection - iphone 11
13-04-2022 8:22 PM
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How did you get it to work?
I understand that I need to update network settings just can’t figure out how. Thanks
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