No 4g after travel
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- No 4g after travel
No 4g after travel
23-04-2018 4:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After travelling to a few different countries I returned home to have only 3g. I've tried all the usual reset of networks, removal of sim etc so a replacement SIM was suggested. This arrived, but no luck. All the same possible remedies tried.
I don't have the option to see APN settings (iphone 5) so can't manually add these.
What's strange is that while I had this issues when my number was porting over from EE, it did resolve itself, so I know it's nothing to do with the phone or previous profiles etc from another provider.
I'm out of ideas - anyone have any suggestions? (Other than moving on from plusnet)
Re: No 4g after travel
24-04-2018 7:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This doesn't sound right at all, RCCM, but I'm sure we can get this sorted for you.
Please send me a Private Message and I'll open up the account and start to investigate.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page