No 4G
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: No 4G
Re: No 4G
12-12-2016 5:46 PM - edited 12-12-2016 5:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well today - in an area in Central Gloucester which is solidly "Excellent" for 4G on PlusNet Mobile's coverage checker, upstairs at my office which has large windows - I only got this miserable signal on my phone:
The phone is set to "4G (recommended)" but it's hardly managing to pick up a 3G signal!
Clearly you can place no reliance whatsoever on PlusNet Mobiles coverage checker service.
Unless there's an explanation I'm cancelling the contract tomorrow.
(Apologies for the multiple edits)
Re: No 4G
12-12-2016 6:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is almost impossible to predict coverage inside of buildings. Many modern well insulated properties are very effectively screened from high frequency wireless signals. Even if there is a window in the room there is no guarantee that the nearest mast is on that side of the building. It would be very helpful if the Networks published the location of their masts but as far as I know only the 02 coverage maps do that and even then it does not tell you what service is provided from each mast.
Re: No 4G
12-12-2016 7:17 PM - edited 12-12-2016 7:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In modern buildings, energy-efficient (low emissivity or low-e) glass is often used in the windows.
These windows can often block radio frequency signals. If such buildings do not also have a distributed antenna system, they will probably experience degraded mobile phone reception, irrespective of the network used.
Re: No 4G
12-12-2016 8:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: No 4G
12-12-2016 11:18 PM - edited 12-12-2016 11:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@dr
I'll ask the obvious question that no one else has asked.
Were you getting a good 4G signal just before you went into your office.
This is the site for anyone wanting information on the location & details of masts.
P.S. If you put your office postcode into the OpenSignal coverage checker it may give you an answer as there could be someone in your building whose phone is linked to their site.
Re: No 4G
12-12-2016 11:42 PM - edited 12-12-2016 11:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am now considering going back to EE. Fed up of 3G and 4G kept switching over in between. I wish Samsung Galaxy Note 4 network mode fixed lock at LTE (not autoconnect LTE/WCDMA/GSM)
Bit odd as before when I was on EE Double Speed as the signal bar always stayed at 4G/4G+
Re: No 4G
12-12-2016 11:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: No 4G
12-12-2016 11:59 PM - edited 13-12-2016 12:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They probably use 3G & 4G switch over under EE with cheapest deal (I take it as not a premium EE network) That's why EE are more expensive with SIM ONLY plan with 12 months contract because they use a 'Premium EE network'
Re: No 4G
13-12-2016 7:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
caravanj wrote:
@drj I'll ask the obvious question that no one else has asked. Were you getting a good 4G signal just before you went into your office.
Thank you for responding but please note what I wrote previously:
drj wrote:
I have NEVER seen 4G on the display since putting the SIM in last Tuesday. That's not just at home but in various places around Gloucester, Tewkesbury (on Friday) and yesterday in North Bristol. I've checked my phone and the setting it's using is "4G (Recommended)".
________________________________________________________
caravanj wrote:
@drj This is the site for anyone wanting information on the location & details of masts. http://www.mastdata.com/ P.S. If you put your office postcode into the OpenSignal coverage checker it may give you an answer as there could be someone in your building whose phone is linked to their site. https://opensignal.com/
mastdata.com isn't working on my home computer - I'll check at work.
Re: No 4G
13-12-2016 7:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On O2, my home in Rugby has a strong 4G signal. My car has a built-in 4G LTE module with an external antenna, and uses my SIM through Bluetooth rSAP. All the way down the M1 to Milton Keynes I get a strong 4G signal. Likewise, when I arrive at work in Milton Keynes I have a strong 4G signal both outside and inside my office building, with no discernible loss of signal once I'm inside the building.
When I tried a Plusnet SIM. The ONLY place I managed to get a (1-bar) 4G signal was by the window on the 3rd floor of my office building. Everywhere else (including down the M1) it switched between 2G and 3G.
Re: No 4G
13-12-2016 7:54 AM - edited 13-12-2016 8:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Now I've got to the office I've found it's even worse reception this morning. I can only get a 2G signal on Plusnet (and incidently only 3G on Three). Outside it's a poor 3G signal on Plusnet - two sides of the building:
I was going to post a picture of the PlusNet Mobile coverage checker but that's not showing the map this morning! I've tried three browsers.
EDIT - I've now got the coverage checker to work - look - 4G excellent coverage
Re: No 4G
13-12-2016 8:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@caravanj wrote:
This is the site for anyone wanting information on the location & details of masts.
If you put Gloucester into that site you may like me find no EE symbols at all?
Re: No 4G
13-12-2016 8:05 AM - edited 13-12-2016 8:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@caravanj wrote:
P.S. If you put your office postcode into the OpenSignal coverage checker it may give you an answer as there could be someone in your building whose phone is linked to their site.
That shows (even when set to 4G) a fairly solid green signal - but I can't get it.
Are we concluding I've got a hopeless phone?
Re: No 4G
13-12-2016 9:06 AM - edited 13-12-2016 9:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you use the mastdata site look for Orange and T-Mobile sites as they are EE of course. There are plenty in Gloucester. However the data is not complete or up to date and some recently erected masts close to me are not shown.
Re: No 4G
13-12-2016 9:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This morning I'm on a train from Leeds to London and am monitoring it again. According to Network Cell Info Lite so far (90 minutes in) I've been connected to 4G 80% of the time.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page