No 4G and Texting problems
Re: No 4G and Texting problems
02-01-2018 6:47 PM - edited 02-01-2018 6:49 PM
Hi @M-DAWSON757! Thanks for getting in touch!
It sounds like we might need to change some of the settings on your handset!
It could possibly be an APN issue, or perhaps your previous provider's profile is still there.
To begin, could you please go into Settings > General > Reset > Reset Network Settings and then restart your handset.
To see if there is still an old profile on the handset, you'll be able to find this by choosing Settings > General > Profile.
I hope this helps If not, please send me a private message so I can check your account!