Newcomer seeks advice re 2FA problems in poor reception area
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Newcomer seeks advice re 2FA problems in poor reception area
26-01-2019 8:59 PM
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I'm a new comer to PNMob.
I live in an area which has poor coverage - regardless of provider.
Some outdoor reception but nothing inside thick stone walled cottage.
I have been reviewing Internet security for all my devices and have started using 2 factor authentification on some sites.
However 2FA systems which attempt to text my mobile just don't reach me.
Is there any way of boosting indoor reception or any other work around?
Re: Newcomer seeks advice re 2FA problems in poor reception area
26-01-2019 9:08 PM
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If you're talking about Short-Code Messaging then Plusnet Mobile doesn't currently support this.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Newcomer seeks advice re 2FA problems in poor reception area
26-01-2019 9:14 PM
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No not that sophisticated.
Sites trying to authenticate my identity often send a numerical code via sms which I then have to enter into a website box to confirm receipt ( and thus confirm identity). The SMS often doesn't get through to me.
Re: Newcomer seeks advice re 2FA problems in poor reception area
27-01-2019 7:46 AM - edited 27-01-2019 7:48 AM
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SMS isn't the best way to do 2FA anyway, as it's susceptible to MiTM attacks. Much more secure to use an authenticator app that generates the one-time passcodes (where supported)
Re: Newcomer seeks advice re 2FA problems in poor reception area
27-01-2019 8:01 AM
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you're talking about Short-Code Messaging then Plusnet Mobile doesn't currently support this.
It's only sending to short codes that's not supported, incoming SMS from short codes is supported.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Newcomer seeks advice re 2FA problems in poor reception area
27-01-2019 5:48 PM
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Hi there.
Unfortunately I don't think there's anything I can recommend from a staff perspective regarding boosting your signal, but it may be worth looking at using an authentication app like @DaveyH has suggested.
Re: Newcomer seeks advice re 2FA problems in poor reception area
27-01-2019 5:53 PM
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@MisterW wrote:
you're talking about Short-Code Messaging then Plusnet Mobile doesn't currently support this.
It's only sending to short codes that's not supported, incoming SMS from short codes is supported.
You're right, of course - no idea why I thought that. Sorry
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Newcomer seeks advice re 2FA problems in poor reception area
28-01-2019 6:20 PM
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My thanks to you and to daveyH for your advice.
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