New mobile customer
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- Plusnet Community
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- New mobile customer
New mobile customer
24-08-2021 5:56 PM
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Any help?

Re: New mobile customer
24-08-2021 6:12 PM
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Welcome to the Forum,
Are you sure the phone is unlocked
Have you checked the APN setting see below
https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/
HD
Re: New mobile customer
25-08-2021 11:26 AM
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Have you checked what what the Plusnet Coverage is like in your area: https://www.plus.net/mobile/coverage-checker
Plusnet Mobile doesn't have access to all the frequencies that EE do, so coverage can be different.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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