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Need confirmation that mobile account closed and a refund

Janw1
Hooked
Posts: 6
Fixes: 1
Registered: ‎20-04-2020

Need confirmation that mobile account closed and a refund

Unbelievable

ive just received a text saying that £69.96 will be taken from my account on 4th May .  The SIM card is in a box in my utility room after I cancelled my account last month within the 14 day period..  had a similar message 2 weeks ago, trying to take £140 now for a cancelled service that should cost me nothing 🤬🤬🤬🤬

1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,206
Thanks: 315
Fixes: 117
Registered: ‎26-03-2018

Re: Need confirmation that mobile account closed and a refund

Hi @Janw1,

I can see that you have another thread open regarding this and I have responded there.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team