Need confirmation that mobile account closed and a refund

[#1]

Unbelievable

ive just received a text saying that £69.96 will be taken from my account on 4th May .  The SIM card is in a box in my utility room after I cancelled my account last month within the 14 day period..  had a similar message 2 weeks ago, trying to take £140 now for a cancelled service that should cost me nothing 🤬🤬🤬🤬

[#2]

Hi @Janw1,

I can see that you have another thread open regarding this and I have responded there.