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Nano SIM required

Tloftu
Newbie
Posts: 1
Registered: ‎09-11-2020

Nano SIM required

Hi,

 

I currently  have a Plusnet SIM only plan. I have bought a new handset and it requires a nano SIM, which I do not have. How do I go about getting a nano SIM sent out?

 

Thank you.

2 REPLIES 2
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Nano SIM required

Ho @Tloftu 

I'd imagine PlusNet would have to send a replacement on your account by post. You'll need to contact customer support or they may pick this thread up.

You can technically cut your old one down, with some scissors. Not too hard but a bit of a gamble.

MisterW
Superuser
Superuser
Posts: 13,296
Thanks: 4,633
Fixes: 338
Registered: ‎30-07-2007

Re: Nano SIM required

@Tloftu  unless it's quite an old SIM , all Plusnet sim's are triple multi sims and you should be able to press out a nano version from the existing sim.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.