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NHS short codes

Posts: 9
Thanks: 1
Registered: ‎23-09-2020

NHS short codes

I am part of a NHS blood monitoring scheme which requires me to respond to an SMS  short code. Can you tell me why I am  being  denied this service with Plusnet? I am not aware of any other provider that denies it's users such important medical access.

Seasoned Hero
Posts: 5,693
Thanks: 2,733
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Registered: ‎30-07-2008

Re: NHS short codes


If you need short code access, you'll have to change provider.

This topic has been discussed many times on the forum, and while PN have not stated that they'll never introduce it, they also haven't said that they definitely will any time soon.

If things are cheap, there's usually a reason.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Posts: 678
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Registered: ‎03-08-2012

Re: NHS short codes

"If things are cheap, there's usually a reason"

Not necessarily, I'm with BT for fibre and mobile and pay no more than I would with PN, less for fibre. Other services included too, e.g. short codes, wifi calling etc..

I am on a 12 months minimum mobile deal though, not 30 days.