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My Plusnet login problems

FIXED
Newbie
Posts: 1
Registered: ‎22-10-2020

My Plusnet login problems

I've had a Plusnet mobile sim for some time. I never registered an online, My Plusnet, account for my mobile sim. I would now like to register an account but can no longer find any welcome letter or even remember the email address used, if in fact there was one. All I have is the mobile phone number and the texts I receive for the direct debit notifications. Please can you advise how I can now register a My Plusnet account?

Thank you in advance for any assistance you can give.

2 REPLIES 2
Pro
Posts: 301
Thanks: 44
Fixes: 9
Registered: ‎28-09-2020

Re: My Plusnet login problems

Fix

Try using the forgot password tool https://www.plus.net/my-account/mobile/forgot-password to create a new password although if you can’t remember which email address you used you may have to call 500 from your Plusnet mobile sim to find out. 

Rising Star
Posts: 112
Thanks: 32
Fixes: 1
Registered: ‎20-07-2016

Re: My Plusnet login problems

I'd call Plusnet on 0800 432 0200, and speak to a human being