Moving to EE affected my credit score
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Moving to EE affected my credit score
18-09-2023 9:36 PM
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I've just discovered that my credit score went down by some points which resulted in downgrade to the worse category, and it was due to the EE credit check. I didn't expect that and am not too happy about it. Is this normal? (I am aware this is not a question directly related to mobile service but I hope it's relevant enough).
Re: Moving to EE affected my credit score
19-09-2023 8:58 AM
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That also happened to me a while back, when I moved from Plusnet to EE.
I think that it is due to the fact that at the time of setting up the new EE account, your Plusnet account was still active. As far as the Credit Rating system is concerned, you now have another, extra, bill to pay - it doesn't seem to understand transfers between suppliers? I have also had similar in the past when changing energy suppliers.
In my case, once I had left Plusnet, my PN account was "closed", (although I could still access it online for a while afterwards), a month or so went by, the PN account disappeared from my credit ratings "Active Accounts", (moved to "Closed"), and my Credit Score went back up to its previous level.
Hopefully yours will be similar?
Re: Moving to EE affected my credit score
19-09-2023 9:17 AM
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I believe EE (like many mobile providers) do a 'hard' credit check which will drop your credit score (usually by around 5 points) for about 6 months.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Moving to EE affected my credit score
19-09-2023 9:59 AM
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Your "credit score" is a meaningless, made up number. No potential lender will even see it when credit checking. They are interested in your credit history and credit worthiness, not some number plucked out of nowhere.
My "score" differs depending on where I look.
Re: Moving to EE affected my credit score
20-09-2023 12:02 PM
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It was not a hard check. Also interestingly Virgin mobile that I tried in the meantime doesn't appear at all. Hopefully it will go back up as @Mr_Paul said.
Re: Moving to EE affected my credit score
06-12-2023 8:24 AM
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Re: Moving to EE affected my credit score
06-12-2023 1:07 PM
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"Week later she checked and her credit score dropped by 50 points not 5-6! "
Just to clarify, how did you prove that it was definitely EE doing a "hard credit check" that caused such an alarming drop in credit score, and not something else? (I'm not saying it wasn't that, but I haven't heard of it before).
Without going in to personal details, was the credit score good before the check? I'm not an expert on credit rating, but I'm wondering if it was already low, then any check would have caused it to fall that much?
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