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Moved to ee

emzmc
Dabbler
Posts: 16
Thanks: 1
Registered: ‎17-10-2016

Moved to ee

I moved to ee last month and everything went fine.
I received a latest bill email today saying Plusnet is taking £6.86 out of my bank.
When I log into my Plusnet mobile account it says bill produced £6.86 and amount due is £0.
It says nothing about amount due being £0 on the email.


Just confused.
1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 583
Fixes: 99
Registered: ‎27-11-2020

Re: Moved to ee

Hey there @emzmc I'm going to PM you for your mobile number and to do the security checks.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team