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Moved from EE - signal now terrible

Russell666
Newbie
Posts: 8
Registered: 16-03-2014

Moved from EE - signal now terrible

Was on EE and the signal was OK - now getting no signal at all indoors 90% of the time, and having to go to the garden to make calls, where it's poor at times. Are they using the same network as EE or a compromised version?

4 REPLIES
Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: Moved from EE - signal now terrible

If you were relying on 4G 800MHz then yes because that isn't available

Russell666
Newbie
Posts: 8
Registered: 16-03-2014

Re: Moved from EE - signal now terrible

How would I know if I was using that?

Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: Moved from EE - signal now terrible

Colin_Maybe
Pro
Posts: 398
Thanks: 80
Fixes: 8
Registered: 17-12-2016

Re: Moved from EE - signal now terrible

You'd need something like the LTE Discovery app off the Play Store or iTunes. That will tell you which band is being used although you'd need an EE sim in the phone.