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Move to EE

zebo-the-fat
Newbie
Posts: 3
Thanks: 1
Registered: ‎14-07-2023

Move to EE

hi,

I have just received my EE sim and transfered the mobile number to the new sim, all working well.

Do I need to contact Plusnet to cancel or is it automatic once the number is transfered?

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,640
Thanks: 632
Fixes: 107
Registered: ‎27-11-2020

Re: Move to EE

Hey there @zebo-the-fat once the PAC has gone through the account closes automatically. The way you can tell it's closed is by receiving an email saying £0 is due.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team