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Have you checked their FAQs?
"If you don’t want callers to be able to leave you messages, just call your voicemail and follow the options to set this up.
If you’d like to switch your voicemail on, or want to completely turn your voicemail service off, get in touch and we’ll help with this.
Call 500 from your Plusnet Mobile or 0800 079 1133 from any phone. (press option 1, then option 2)"