cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile tariff change

glb123
Newbie
Posts: 6
Thanks: 3
Registered: Saturday

Mobile tariff change

Hello - I've got a message on my mobile account that says 'You have a tariff change in progress This takes place on 01 March 2021' - even though I don't have any changes in progress. However I might actually want to change tariffs, but this message is stopping me from doing it! Could someone from Plusnet remove the message please, so I can look at my options for changing tariff - thank you!

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,235
Thanks: 5,917
Fixes: 985
Registered: ‎21-04-2017

Re: Mobile tariff change

Hi @glb123

Drop me a PM with the following details and I'll be happy to take a look.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
glb123
Newbie
Posts: 6
Thanks: 3
Registered: Saturday

Re: Mobile tariff change

Ok I've done that - thank you.