Mobile phone answer machine switched off but still getting messages left
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Mobile phone answer machine switched off but still getting messages left
05-01-2022 12:54 PM
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My mobile phone answer machine switched off but still getting messages left by marketing company, how can I stop this? Advice would be appreciated.
Re: Mobile phone answer machine switched off but still getting messages left
11-01-2022 8:02 PM
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Hi @janetgroome thanks for your post and apologies for the delayed response.
I'm sorry to see you're receiving voicemails even with the service switched off. So we can make sure it's turned off at our side, could you private message me the following info to pass our data protection checks?
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.
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