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Mobile number porting

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Newbie
Posts: 1
Registered: ‎16-03-2019

Mobile number porting

Hello, I am waiting more than two weeks for my mobile number to be ported from EE and still no response from plusnet service.  Can you tell me when is my number going to be transferred? I really need my old mobile number for work and my old sim is already not working. Thank you for your help . 

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 1,791
Thanks: 184
Fixes: 77
Registered: ‎06-08-2018

Re: Mobile number porting

Hi there @Karolina,

Thank you for getting in touch with us.

So we can investigate and help resolve this, please provide the following via PM:

 

- Your full name

- Your full address with postcode

- Your Plusnet mobile number/ account reference

 

Thank you.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team