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Mobile network not available for voice calls.

ronaldduncan
Dabbler
Posts: 10
Thanks: 2
Registered: ‎25-08-2016

Mobile network not available for voice calls.

This seems to be plusnet's go to message that comes up randomly when I try to make a call.

 

It usually lasts a few seconds and I just try calling again and it goes away and the call goes through.

 

Any idea what is going wrong.

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,223
Thanks: 6,473
Fixes: 1,069
Registered: ‎21-04-2017

Re: Mobile network not available for voice calls.

Hi @ronaldduncan 

Can you enter your postcode into EE's service checker Here and click on the check network button?

There may be a known issue on the infrastructure. Let us know what you find out.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
HelloDuck
Pro
Posts: 335
Thanks: 125
Fixes: 2
Registered: ‎21-03-2020

Re: Mobile network not available for voice calls.


@ronaldduncan wrote:

This seems to be plusnet's go to message that comes up randomly when I try to make a call.

 

It usually lasts a few seconds and I just try calling again and it goes away and the call goes through.

 

Any idea what is going wrong.


Have you recently ported your number because there was a post on here and the problem was something to do with previous supplier and the port was not done correctly

Just a throught

 

HD