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Mobile network not available for voice calls.

ronaldduncan
Dabbler
Posts: 10
Thanks: 4
Registered: ‎25-08-2016

Mobile network not available for voice calls.

This seems to be plusnet's go to message that comes up randomly when I try to make a call.

 

It usually lasts a few seconds and I just try calling again and it goes away and the call goes through.

 

Any idea what is going wrong.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Mobile network not available for voice calls.

Hi @ronaldduncan 

Can you enter your postcode into EE's service checker Here and click on the check network button?

There may be a known issue on the infrastructure. Let us know what you find out.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Anonymous
Not applicable

Re: Mobile network not available for voice calls.


@ronaldduncan wrote:

This seems to be plusnet's go to message that comes up randomly when I try to make a call.

 

It usually lasts a few seconds and I just try calling again and it goes away and the call goes through.

 

Any idea what is going wrong.


Have you recently ported your number because there was a post on here and the problem was something to do with previous supplier and the port was not done correctly

Just a throught

 

HD