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Mobile data issue

Kayleighw
Newbie
Posts: 1
Registered: ‎21-02-2019

Mobile data issue

Can someone help me please I’ve recently come over to Plusnet ad I’ve brought over mine and my sons number and it’s all gone through but two weeks now since we’ve been over we have not been able to use data outside of the house , we’ve done everything and more and phoned customer services numerous times and the issue still has not been resolved and it’s begoming very frustrating know for it to happen to me and my sons there mush be a problem somewhere ! Can someone please help us and get it working .
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 6,720
Thanks: 669
Fixes: 252
Registered: ‎01-01-2012

Re: Mobile data issue

I'm really sorry to hear this.

So we can investigate further can you PM us your mobile number or account number along with your full address and postcode?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team