Hello... as a broadband customer I have four mobile phone accounts with you...
Looking at the current offers available for "Broadband customer +2 free gb" of data these are much better offers than the current rates, I had assumed/expected that these would be visible to choose from the "upgrade account" option in the app/on the site, but that just shows the standard packages.
(e.g. one of the phones is on a low 2Gb at £7.87/month tariff, there's a "deal" offered at 4.5Gb at £6/month, but the only upgrade showing is 4Gb at £8/month which doesn't seem helpful.)
Is the easiest option here to simply re-apply and use a PAC code to create new accounts? Or should there be a way for me to do this some other way? (obviously I'd rather not take up anyones time trying to call the call centre at this time)