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Mobile bill

Yas
Newbie
Posts: 2
Registered: ‎14-10-2021

Mobile bill

on ‎14-10-2021 6:29 AM - last edited on ‎14-10-2021 10:18 AM by Moderator

Hi
I just joined Plusnet as a monthly mobile sim customer yesterday when my new sim arrived ( 13.10.21) however they have billed me for usage for September 12th till October 11th . Can anyone tell me why this is ?
Thanks

Moderator's note by Mike (Mav): Duplicate post removed.
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Smith7
Seasoned Pro
Posts: 619
Thanks: 357
Fixes: 3
Registered: ‎14-09-2021

Re: Mobile bill

‎14-10-2021 11:54 AM

Welcome to the Forum,

You have been charged because you pay one month in advance but when you leave you get the last month back and don't pay for it 

Hope that helps 

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