Mobile bill just increased without notice
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Mobile bill just increased without notice
04-07-2018 1:15 PM
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I have a basic £6 (inc VAT) plan and this month I'm being charged £7.16 (inc VAT). I've checked the statement and I can see a 0.97 p was added to my line with the same description and details as the original plan.
While the amount is not an issue I don't understand what this is and why was it added to my bill.
Can someone please advise?
Thank you,
George
Re: Mobile bill just increased without notice
04-07-2018 2:55 PM
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Moderator's note:
Topic moved from Accounts / Billing to Mobile.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Mobile bill just increased without notice
04-07-2018 3:19 PM
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Hi @georgepop!
I'm sure there's something on the bill to explain this, I'll just need to have this loaded up and take a look.
Please send any of us a private message so we can complete security and take a look!
Thanks
-Oli
Re: Mobile bill just increased without notice
04-07-2018 3:22 PM
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How can I send a private message?
George
Re: Mobile bill just increased without notice
04-07-2018 4:30 PM
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Click on the pink 'OliGaffney' to the left of the page before your last post and select 'send private message.'
Re: Mobile bill just increased without notice
04-07-2018 9:38 PM
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Thank you Jay
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