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Mobile Services Down...Again

Posts: 1
Registered: ‎25-08-2022

Mobile Services Down...Again

Seems I have zero mobile signal yet again. This seems to be happening more and more recently. EE website suggests it's a problem in my local area. Plusnet support says to call them, but I can't as I have no signal, and there is no option to chat online or anything. How many days does my service have to be down before I am entitled to some sort of compensation as it's really not good enough.
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Mobile Services Down...Again

Hiya @Afcmatt0505, thanks for getting in touch. I'm really sorry for the issues that you're having, especially if this has happened before.


Are all of your services impacted?


Can you send me over a PM with your mobile number and I can take a look to see if there's any further update for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team