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Mobile Network

buzz
Hooked
Posts: 7
Registered: ‎05-04-2017

Mobile Network

Hi - is the mobile network down? I can't make or receive calls? 

27 REPLIES 27
Highlighted
supernoodles
Dabbler
Posts: 24
Thanks: 3
Registered: ‎18-07-2016

Re: Mobile Network

Having the exact same issue in CT12 post code not the first time this month either just refuses to send or recieve calls or texts but data works perfectly

 

So thats today and the 18th of january so far...

nonplusme
Dabbler
Posts: 21
Thanks: 6
Registered: ‎11-10-2018

Re: Mobile Network

 I couldn't make calls a few minutes ago. Working again now. 

brightonbelle
Grafter
Posts: 30
Thanks: 9
Fixes: 1
Registered: ‎02-12-2016

Re: Mobile Network

Yes, called their support line, they couldn't really explain why the service status page shows everything as OK. Told it would take a few hours to sort out.

Runmum78
Hooked
Posts: 5
Registered: ‎20-12-2018

Re: Mobile Network

Mine was fine till an hour ago! No incoming/outgoing calls now. Left o2 because of outages only been with plusnet 6wks 😳
corringham
Pro
Posts: 330
Thanks: 195
Fixes: 2
Registered: ‎25-09-2015

Re: Mobile Network

No coverage in GL15 - I phoned and they told me it was a problem with the EE network, but I phoned using my work phone which is EE and working perfectly. I was told to phone back if it isn't working in a few hours.

celsoazevedo
Dabbler
Posts: 16
Registered: ‎04-07-2013

Re: Mobile Network

Yep, down again.

 

No calls in central London, but data is still working.

corringham
Pro
Posts: 330
Thanks: 195
Fixes: 2
Registered: ‎25-09-2015

Re: Mobile Network

I think it is my fault. I was complaining about the Plusnet billing problems to a colleague yesterday, and I told him that at least I'd never had a problem with my Plusnet mobile account...

Watson1975
Newbie
Posts: 4
Registered: ‎07-02-2019

Re: Mobile Network

Hi - the network is down in CA13 and LS - it appears that anyone with a PlusNet contract the network has gone down - BUT no feedback from PlusNet on the matter. And I need my phone for my business.

Moderator
Moderator
Posts: 20,476
Thanks: 2,670
Fixes: 520
Registered: ‎11-01-2008

Re: Mobile Network

Not able to make or receive calls from 3 phones in Coventry.. any official word?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
corringham
Pro
Posts: 330
Thanks: 195
Fixes: 2
Registered: ‎25-09-2015

Re: Mobile Network

So from the reports here the problem is nationwide, and isn't affecting the EE network, just Plusnet phone calls.

Watson1975
Newbie
Posts: 4
Registered: ‎07-02-2019

Re: Mobile Network

Agreed - my family across the 'north' are on PlusNet accounts and all down.We can use data, but not make/receive calls.

Watson1975
Newbie
Posts: 4
Registered: ‎07-02-2019

Re: Mobile Network

Sadly - This link (via the Sun newspaper) shows that outage started from 4pm and is nationwide. Need a refund for today!!!!

 

https://www.thesun.co.uk/tech/8220079/plusnet-internet-not-working-down/ 

 

supernoodles
Dabbler
Posts: 24
Thanks: 3
Registered: ‎18-07-2016

Re: Mobile Network

issue appears to be resolved in ramsgate CT12 area unless its a fluke that i was able to make a call

Watson1975
Newbie
Posts: 4
Registered: ‎07-02-2019

Re: Mobile Network

It now works in Leeds and Cumbria!!!!