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Mobile Internet

AndyM
Newbie
Posts: 2
Registered: 2 weeks ago

Mobile Internet

Hi does anyone know why I lose my data connection every evening until the next morning? Postcode ll53. Thanks
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 27
Thanks: 3
Fixes: 1
Registered: 27-09-2017

Re: Mobile Internet

Hi AndyM!

I'm sorry to hear you are experiencing this issue with your data, I can understand completely that this must be frustrating.

I would like to look into this for you, but to do so will need you to send me a PM so I can go through some security to access your account Smiley


Thanks -Liv

 Liv Robinson
 Plusnet Help Team
AndyM
Newbie
Posts: 2
Registered: 2 weeks ago

Re: Mobile Internet

Hi liv, what information do you require from me? Cheers Andy
Plusnet Help Team
Plusnet Help Team
Posts: 27
Thanks: 3
Fixes: 1
Registered: 27-09-2017

Re: Mobile Internet

AndyM,
I will just be asking for details from the account, just for our security procedure Smiley I can't discuss any account specifics over public forum though, so you would need to send me a private message Smiley

-Liv

 Liv Robinson
 Plusnet Help Team