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Migrate from PlusNet to EE - what do I do with the PAC I was sent?

harryw66
Grafter
Posts: 64
Thanks: 6
Registered: ‎27-06-2014

Migrate from PlusNet to EE - what do I do with the PAC I was sent?

I spoke to an agent on the phone and agreed to the £6 for 5GB EE deal.

I was then sent a PAC code via SMS and I have now received a SIM in the post. When I got the PAC code I figured there would be some instructions etc when I received the SIM - but there is no mention of the PAC code.

Any ideas what am I supposed to do with the PAC code - normally you provide this when signing up for a new provider - but this was all done over the phone a few days ago and their was no mention of PAC code?

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,576
Thanks: 598
Fixes: 99
Registered: ‎27-11-2020

Re: Migrate from PlusNet to EE - what do I do with the PAC I was sent?

Hey there @harryw66 

 

You should still be able to give it to EE I think they usually allow you to do it via sms or on their member centre. I did find this link though https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/how-do-i-transfer-my-num... 

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 Will Cutforth
 Plusnet Help Team