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Mates rates & new deals

pkw
Aspiring Pro
Posts: 224
Thanks: 40
Fixes: 1
Registered: ‎14-04-2017

Mates rates & new deals

I'm getting to the end of my PN Broadband contract and although I don't like the hassle of switching, I'm being tempted by another provider who has a slightly better deal. The only thing is, I'd lose mates rates if I leave PN BB which I wouldn't want to because of double data. But just had a look at uSwitch deals and there's even a better deal SIM deal for the same price I am paying now, and it's available to both new and existing BB customers. Wondering if I can switch to that as a "new" customer and keep my numer, and then switch BB?

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: Mates rates & new deals

The plans aren't specific to uswitch. They're available form PN direct https://www.plus.net/mobile/plans/sim-only?utm_source=google&utm_medium=cpc-mbl&utm_content=core_bra...

You can change your plan via chat or calling 500 according to this https://community.plus.net/t5/Mobile/How-to-change-plan/m-p/1433476#M3897

 

edit: in fact having looked at the available plans I just changed mine via chat. In fact I was offered a better plan than any of those listed.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pkw
Aspiring Pro
Posts: 224
Thanks: 40
Fixes: 1
Registered: ‎14-04-2017

Re: Mates rates & new deals

Thanks @MisterW. In fact I'm happy with my current SIM deal and would prefer PN to give me a better deal on broadband instead, but they don't want to go lower.