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MMS won't work after moving PN simcard from iphone6plus to Samsung S22 Ultra

Mango
Newbie
Posts: 1
Registered: ‎21-03-2022

MMS won't work after moving PN simcard from iphone6plus to Samsung S22 Ultra

‎21-03-2022 9:47 PM

I just moved my PlusNet simcard (about 4 years old) from my iPhone 6 Plus to a new Samsung S22 Ultra.  When Inow try to send a text message with a photo included, I get "Message not sent:  service not activated on network"

MMS worked fine on the iPhone6Plus.

Any suggestions appreciated.

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Townman
Superuser
Superuser
Posts: 23,016
Thanks: 9,605
Fixes: 160
Registered: ‎22-08-2007

Re: MMS won't work after moving PN simcard from iphone6plus to Samsung S22 Ultra

‎21-03-2022 11:42 PM - edited ‎21-03-2022 11:43 PM

This of any help - How To Fix It If Samsung Galaxy S22 Won’t Send MMS (thedroidguy.com)

Or How To Fix It If Samsung Galaxy S21 Won’t Send MMS (thecellguide.com)

Seems as though there are lots of reports of this issue...

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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