Lost phone

[#1]

Hi, so i have lost/had my phone stolen. I just wondered if i can get a new sim with the same number and the other sim blocked?

[#2]

Welcome to the Forum,

If you have access to another phone then call the  freephone number   0800 079 1133

They are open 8am to 8pm everyday 

They will charge you about £4 or £5 for a replacement  sim 

Hope that helps

[#3]

Hey @Jo21,

I'm very sorry to hear that this has happened. Have you had a chance to contact the team about this yet? If you've had trouble getting in touch, just drop us another message and I'd be happy to take a look into this myself

[#4]

Thank you for your replies, I've got my phone back so all is well!

[#5]

I'm glad to hear that @Jo21, just let us know if there's anything else we can assist with and we'll be happy to help