Lost in Greece with no Data Roaming
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Lost in Greece with no Data Roaming
25-08-2018 7:26 AM
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So I see there have been several posts on the ability to connect to data whilst roaming. Does anyone have a fix for the below?
My son and I are both on Plusnet Mobile. We are in Greece on holiday - nice.
My phone is getting data access my sons isn't.- hence why I can type this forum post.
I've swapped his sim into my phone - it still doesn't get data
He has plenty of data allowance left 4gig.
He can make phone calls but not use data
The APN settings are all as per the Plusnet recommendations
Having phoned Plusnet they say his account is all fine.
His phone has all of the data roaming switched on - we've done the take the sim out thing for 5 mins, stand on one leg etc etc.
Very curious....any advice greatly received. A fault with the sim maybe? The fact that the sim doesn't work in other devices that I know are getting data using different sims indicates to me that this must be an account setting or a problem with the sim.
thanks
Re: Lost in Greece with no Data Roaming
25-08-2018 10:17 AM
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Could you please attempt to access data on any of the following networks and let me know if nothing changes?
- Cosmote Mobile Telecom
- Vodafone Greece
- Wind Greece
Re: Lost in Greece with no Data Roaming
25-08-2018 10:45 AM
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Yes try to do some manual network changes to see if it makes any difference.
The SIMs (any I mean) can have a "preferred network list" which means if your device is set to Auto it will try and connect to them.
Have a good holiday and it'll take some messing around on manual mode.
Re: Lost in Greece with no Data Roaming
25-08-2018 11:12 AM
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Thanks again
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