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Loads of voicemails!!

IngeJones
Aspiring Pro
Posts: 221
Thanks: 37
Fixes: 2
Registered: ‎07-01-2014

Loads of voicemails!!

I've just discovered I've got tons of voicemails stored up.  I don't think I've heard them all and they're old so I don't even want to now.  Is there a way to delete them en-masse?

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Loads of voicemails!!

Thanks for your post @IngeJones 

We can remove voicemail and re-add it to sort this out for you and delete your messages in one fell swoop.

Drop me a private message with the following details. This information will pass our data protection checks.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
IngeJones
Aspiring Pro
Posts: 221
Thanks: 37
Fixes: 2
Registered: ‎07-01-2014

Re: Loads of voicemails!!

Hi thanks Smiley  I actually gritted my teeth and did them myself in the end.  They were all from the same person, my daughter in law who if I don't pick up her call leaves the entirety of what she wanted to chat about on voicemail, rather than just "call me back when you have time".   Which I don't need anyway as I have notification of missed calls.  What I wasn't seeing or didn't know what it was, was the voicemail notifications.  So until a few days ago I had no idea she was doing this!!   I have told her now I don't listen to my voicemails and she should text me instead if she needs to leave a message.