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Living in denial?

Posts: 12
Thanks: 7
Registered: ‎09-12-2016

Living in denial?

OK guys, enough is enough. Please don't keep quoting the corporate line of 'number porting takes two working days'. It's clear from posts on here and your social media timelines that there is a huge problem. Let's have some transparency and just come clean to your customers with what is going on and what the resolution strategy is. 

As a happy Life /Plusnet customer I recommended it to my son. Like many others no one can now contact him as his number is in limbo somewhere. 

Not applicable

Re: Living in denial?

We’re really sorry that your port has been delayed; we do understand how important your number is to you and want to get you fully up and running with it as soon as possible!

We have had a busy time following our launch, however we’re doing our very best to get everything processed as quickly as possible. We’ll keep you updated in the meantime and really appreciate your patience and understanding during this busy period.