Left Plusnet Mobile but still getting Bills

[#1]

I left Plusnet Mobile 6 weeks ago but am still getting bills, the latest says I am in credit and therefore they will not be taking anything from my bank!!

I have two mobiles and both have been moved to another provider, can any of the very helpful Plusnet members help please.

Derek

[#2]

Hi @G3WYP

I'm really sorry to hear that you are still receiving notifications. 

So that we can look into this we need to pass security with yourself via PM. However, please be aware that it is quicker to call in and speak to our Mobile team directly on: 0800 079 1133

If you wish to pass security with ourselves via PM, please provide via PM your:

Full Name:

Address:

Postcode:

Mobile Number 1:

Mobile Number 2: 

Confirm you are the account holder of both accounts?

Kind Regards

[#3]

Thanks Ollie

PM sent.

[#4]

Hi @G3WYP, thank you. I have now replied to that for you, please just drop us a message on here once you've replied to my PM I've sent you.

[#5]

Lauren

Reply sent.

[#6]

Hi @G3WYP

@LaurenB has picked up your PM and responded - thanks for letting us know.

Best wishes

Dave