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Is it free to call abroad with a sim-only deal?

Cagney1994
Rising Star
Posts: 340
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Is it free to call abroad with a sim-only deal?

Hi all

Is there a charge for ringing outside of the UK if you're on one of PN's sim-only deals? For example, if you've got free mins, text, or data, will they be used against non-UK calls or is it a separate charge altogether?

Thanks.

2 REPLIES
Superuser
Superuser
Posts: 6,633
Thanks: 725
Fixes: 52
Registered: 30-07-2007

Re: Is it free to call abroad with a sim-only deal?

International calls from the UK are not included in your minutes and are VERY expensive! See here https://www.plus.net/help/mobile/roaming-and-international-calls/

Plusnet Help Team
Plusnet Help Team
Posts: 54
Thanks: 6
Fixes: 2
Registered: 20-07-2017

Re: Is it free to call abroad with a sim-only deal?

Hi Cagney1994!

 

I'll do my best to explain: with the introduction of 'Roam Like Your At Home' all Plusnet Mobile accounts are ready to be used abroad when inside the EU. Your mobile will be good to go provided the roaming settings are enabled on the handset. You'll be able use your monthly plan allowance like at home in any EU destination, plus a few extra. A full list of 'Roam Like Your At Home' destinations can be found on our website - https://www.plus.net/help/mobile/roam-like-at-home/

 

If you’re making an international call (you’re in the UK but calling someone who’s in a different country), so you’ll still be using the UK network, there will be an additional charge. A list of these charges can also be found on our website - https://www.plus.net/help/mobile/roaming-and-international-calls/

 

I hope that helps! If you've anymore questions, please drop me a PM.  Smiley

 

- Charlie

 

 Charlie Robinson
 Plusnet Help Team