Is Roaming automatically enabled?

[#1]

I am going to Spain next month and I was wondering if I will have roaming enabled automatically.

I can't see any option to enable it on my account.

On the Roam Like at Home page it just says 'if enabled' but I have no way of checking this.

If it is enabled, will I be able to use data etc. at no extra charge (within my limit?

Thanks

[#2]

Unless your tariff specifically excluded it when you signed up it will.

[#3]

Do I need to call up to ascertain if that's the case? I'm like most people and didn't read the T&C in any detail.

Also, as asked above, will I be able to use data, minutes etc. at no extra charge if enabled?

[#4]

Hi @leeroby1878 

Unless you were with Life Mobile before we took over their services in 2016, Roam Like at Home should be automatically enabled, but if you can private message me the following information, we can double check for you. 

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

[#5 · Accepted solution]

Thanks, I assume it's enabled in that case but I have provided all of those details in a PM.