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Iphone 5s - Sim invalid message

13William
Newbie
Posts: 1
Registered: ‎21-05-2018

Iphone 5s - Sim invalid message

I have a fully updated Iphone 5s. When I put a plusnet sim card in the sim card port, it immediatly take me to the 'welcome' screen. When I try to restart the phone with the plus net sim still inserted im greeted with a screen message saying invalid sim. What should I do?

 

1 REPLY
Community Veteran
Posts: 3,785
Thanks: 443
Fixes: 6
Registered: ‎05-04-2007

Re: Iphone 5s - Sim invalid message

Who were your original provider, when you got the phone?

It sounds like your phone might be locked to them and you'll have to contact them to get it unlocked.