Incorrect contract

[#1]

Hi on one of our mobile plans I’ve just changed to 5gb £6 on a 30 day plan.

The confirmation email says 12 month contract, that’s unacceptable as there wasn’t any 12 mobth deals listed.
More account issues!

[#2]

The pre contract pdf says “monthly”
The confirmation email says “12 months”
Could a PN help team member sort this for me please

[#3]

Hey there @ukguy1 sorry to hear that! Let me get this looked into for you!

I will send you a PM to get more info.