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Inbound + Outbound Call Outage?

FIXED
giggsey
Hooked
Posts: 5
Registered: ‎24-11-2015

Inbound + Outbound Call Outage?

Not able to make or receive any calls.

 

Seems to be affecting a few people on Twitter.

3 REPLIES 3
Anonymous
Not applicable

Re: Inbound + Outbound Call Outage?

Fix

Hi @giggsey,

I'm sorry for the issue you've experienced. If you remove your SIM/ reboot the handset, it should kick-start your connection again! -Ashleigh 

giggsey
Hooked
Posts: 5
Registered: ‎24-11-2015

Re: Inbound + Outbound Call Outage?

Thanks,

 

Saw your reply on Twitter too. My phone's been rebooted a few times over the last hour, and calls now appear to be working.

tcm
Hooked
Posts: 5
Registered: ‎25-01-2017

Re: Inbound + Outbound Call Outage?

Do we have to do this every time this happens, is this the fix? or every couple of hours or so because it's ongoing for me for weeks now?

People who are stood next to me can't get through. Either a continuous engaged tone or a 3 tone burst. Fed up now.