In Argentina Catch 22

[#1]

URGENT. Iam in Argentina. I forgot I had a smart cap limit. I am at this limit and now prevented from outgoing text or calls. The Plusnet My Account continually tells me my log details are wrong. I don't thubj they are. I tried everything. I downloaded the App to try to bolt on data. I cannot respond with the text code as I'm out of data. 'failed to send' This is urgent. Can you help?

[#2]

Would be very grateful of assistance. Thank you.

[#3]

This is becoming a Franz Kafka scenario. I appear to be 'locked out' of Plusnet and I cannot work out why. Could use some help.

[#4]

Thanks for your post @Jagsman and apologies for the delayed response.

If you still need help, could you send me a private message with the following information so I can look into this?

• Your mobile number
• Your full name
• Are you the account holder?
• Your full address
• Your date of birth
• Last 2 digits of your bank account number
• Last 2 digits of your bank sort code