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Im on a 30 day rolling plan what numbers are not included in my plan

FIXED
theone44
Hooked
Posts: 7
Registered: ‎28-03-2018

Im on a 30 day rolling plan what numbers are not included in my plan

Ive just joined plusnet for the first time

 

I just need to know what numbers are not included in my plan/minutes before i create a big bill without knowing ive done it.I was talking to plusnet but it was all too quick at the time but they did mention i will get charged for certain numbers.

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 29,651
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: Im on a 30 day rolling plan what numbers are not included in my plan

This has the detail https://www.plus.net/help/legal/mobile-price-guide/
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If it fixed it click 'This fixed my problem'
theone44
Hooked
Posts: 7
Registered: ‎28-03-2018

Re: Im on a 30 day rolling plan what numbers are not included in my plan

Thanks but I would just like to know what them other numbers are i dont need to be running up a bill without knowing it.I know when i was with giffgaff if it couldnt call a number because i had no credit it wouldnt call it.But because you have my bank details its a different story.

MichaelWilliams
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 304
Fixes: 15
Registered: ‎13-07-2017

Re: Im on a 30 day rolling plan what numbers are not included in my plan

Fix

No need to worry about an unexpected bill theone44 - we have a Smart Cap feature, so you can set the maximum amount you're willing to run up excess charges. This can be set to as low as £2, so please drop me a Private Message with some account details if you'd like me to set this on your account Smiley