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I have three sim only phones but no information on line.

FIXED
fixerman
Dabbler
Posts: 14
Thanks: 6
Registered: ‎29-11-2016

I have three sim only phones but no information on line.

I have three sim only phones but when I log on to Plusnet on line account I can only see one sim details. How do I access the other two sim details please.

2 REPLIES 2
Mr_Paul
Pro
Posts: 420
Thanks: 125
Fixes: 10
Registered: ‎07-06-2022

Re: I have three sim only phones but no information on line.

When I log in to my mobile account I have to use my mobile phone number as the "Username".

Maybe you have to create a separate online account in the Member Centre for each SIM card?

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,854
Thanks: 399
Fixes: 87
Registered: ‎22-01-2018

Re: I have three sim only phones but no information on line.

Fix

Hiya @fixerman

 

Thanks for getting in touch, I appreciate it. We’re quite chocka right now, so it’s taking a little longer than I’d usually like to get back to customers and I'm sorry about that.

 

To access each number you will need to log into each number separately by the mobile number and password. You can reset the password here

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team