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I have moved overseas and need to contact plusnet

rohan1
Newbie
Posts: 1
Registered: ‎03-10-2023

I have moved overseas and need to contact plusnet

‎03-10-2023 11:38 PM

I have moved overseas and now need to cancel my mobile payments. However there seems to be no online chat facility or email address. I do not wish to call from the Philippines and rack up huge charges. Could someone from plusnet please provide me with an email address so that I can arrange stopping my payments?
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jab1
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Re: I have moved overseas and need to contact plusnet

‎04-10-2023 8:10 AM

I have a question: why did you not cancel prior to leaving the UK?

John
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dvorak
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Re: I have moved overseas and need to contact plusnet

‎04-10-2023 9:20 AM

@rohan1 wrote:
 I do not wish to call from the Philippines and rack up huge charges. 

You could use a VoIP product like skype to call up cheaply.

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seebee
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Re: I have moved overseas and need to contact plusnet

‎04-10-2023 9:43 AM

There is an email address for mobile, shown via here 

mobile-help@plus.net

 

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